Microsoft 365 Down: Chain Reactions, Complex Infrastructure, and the Risks of Technological Dependence
Rai Radio 1’s GR1 broadcast on November 13, 2026, takes an in-depth look at the global outage affecting Microsoft 365, which disrupted the operation of Outlook, Teams, and Copilot and caused disruptions for millions of users and organizations. Corrado Giustozzi, Chief Strategist at Rexilience, interviewed by Maria Cristina Cusumano, explains how the observed symptoms are more consistent with a series of technical malfunctions than with a deliberate cyberattack. The article highlights the risks associated with the extraordinary complexity of global digital infrastructures, where the interdependence between services and data centers can trigger chain reactions, making it particularly difficult to identify the causes and restore functionality.